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I placed an order at www.lightersdirect.com and I never received an order confirmation.

However the money was withdrawn from my bank account instantly!!!

Please take a look here also:

http://i.imgur.com/5GPyCrz.png

- Seems like this is a general practice (pattern) at their shop?

Despite several attempts to contact the shop via mail, there was no response. I then opened a twist-case via Paypal, since I used Paypal to make the actual purchase.

The shop/website didn't provide any options to cancel the order, and since there were no signs of neither order confirmation or response, I had to initiate a twist-case situation as mentioned.

The shop then choose to make a full refund and cancel my order - without any signs of interest, in actually deliver some sort of service.

This is simply a waste of precious time - and I strongly advice everyone else, to look for better providers out there.

The consumer experience with this shop, has been a true nightmare for me, and I really encourage others to carefully consider placing orders there.

At least I managed to get a FULL REFUND, which I believe was possible since I used Paypal to make the purchase.

Monetary Loss: $109.

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